Shipping policy
Shipping Policy
How much does shipping cost?
We use quick and efficient couriers for all shipping anywhere within South Africa — door-to-door.
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Free shipping on all orders above R950
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For orders below R950, the following courier rates apply (VAT inclusive):
| Order Value | Courier Cost |
|---|---|
| R0 – R260 | R90 |
| R261 – R800 | R80 |
| R801 – R950 | R70 |
| R950+ | Free |
Any surcharges on delivery, as quoted directly by our couriers, remain the responsibility of the customer (usually for very remote or high-risk areas).
In rare cases where the parcel size/weight exceeds the couriers’ standard allowance, an additional surcharge may apply. We’ll contact you before shipping if this is the case.
How long does shipping take?
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Order processing / fulfilment: 1–2 working days
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Courier collection: Monday–Friday (excluding public holidays)
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Transit times after collection:
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Main centres: approx. 2–3 working days
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Outlying & remote areas: approx. 2–5 working days (surcharges may apply depending on the exact area)
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Tracking your order
Once your order has been fulfilled and booked with the courier, a tracking number will automatically be sent to the email address you provided at checkout.
Local and International shipping
Please note: At this stage, we only ship within Gauteng, South Africa. We are working on expanding our delivery reach across South Africa — thank you for your patience!
Shipping to a different address
Yes! You can enter a delivery address that is different from your billing address during checkout. This is ideal if you’d like your order delivered to your office, a friend, or directly as a gift.